privacy & security

Your Privacy

Thank you for visiting This policy explains the information we collect about you, what we do with the information, security steps taken to protect the information and the options you have to review and revise this information.

Bianca Lorenne collects customer information in an effort to improve our customer’s shopping experience, and to communicate with our customers about our products, services and promotions. We collect personal information such as your name, telephone number, e-mail and postal address that you have provided when you save your information with us. This information is strictly confidential, and is only used as a means to provide you the information you have requested.

We will not reveal, disclose, pass on, distribute, share or license to any third party any personal information that you have provided.

Bianca Lorenne has the right to refuse the registration of a potential customer for any reason. Bianca Lorenne may also suspend or terminate the ability of any customer to use the website for any reason.

Email list

Email addresses collected at Bianca Lorenne are only used internally. We will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list, please email We will remove your email address from the list as soon as possible. You are also able to call, Freephone, (NZ) 0800 242 567 or (AUS) 1800 705 393.

Product information

Whilst all care is taken to ensure that the information provided on the website is correct and up to date, there may be variations in colour between digital photos and actual stock. There may also be discrepancies between listed sizes and actual sizes due to the handmade nature of some of our products. Bianca Lorenne reserves the rights to make changes to the information on the website at any time and without notice.

Feel free to contact us with any questions about our policy.